Privacy policy

The use of your personal data and their processing is carried out by Mastersolution AG in strict compliance with the statutory data protection guidelines and this privacy policy.

The use of this website is possible without providing personal information. If personal data are collected, this is done on a voluntary basis. These data shall only be disclosed to third parties with your consent.


The website and its subpages use so-called cookies. These text files enable a more user friendly, effective, and secure offer of the information and services provided. They are stored on your computer and saved by your browser.

Mainly so-called "session cookies" are used which are automatically deleted after your visit. In order to recognise the browser next time you visit, there are other cookies that remain stored on your device. These cookies must be manually deleted by you.

The internet browser can be configured to notify you when cookies are placed. In addition, you can allow them for individual cases, exclude the acceptance for individual cases or in general and activate the automatic deletion of cookies after closing the browser. If cookies are deactivated, the correct functioning of the website can not be guaranteed.

Server log files

These are automatically collected and stored information from the website provider such as browser type, version, operating system used, referrer URL, host name of the accessing computer and time of the server request. This information ist automatically transmitted to us via the browser and can not be assigned to specific persons. These data shall not be merged with other data sources.

We reserve the right to check these data retrospectively if there are specific indications of illegal use.

Contact form

For inquiries via contact form, your details, including the contact details provided, shall be stored regarding the processing of the request and for any follow-up questions. These data shall not be passed on to any third party without your consent.


If you would like to subscribe to the newsletter offered on the website, you will be asked for an email address and information on the verification of this email address as well as your agreement to receive the newsletter. These data shall only be used for the sending of the newsletter and are not passed on to third parties.

The declaration of consent can be withdrawn at any time via the "Unsubscribe to newsletter" link.

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google") 1600 Amphiteatre Parkway, Mountain View, CA 94043 USA.
Google Analytics uses so-called „cookies“, which are text files that are stored on your computer that facilitate an analysis of how you use the website. The information generated by hte cookie about your use of the website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. If IP anonymisation is enabled on this website, your IP address will be truncated by Google if it is located within the member states of the European Union or other parties to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google uses this information to evaluate your use of the website, compile reports regarding website activity and to provide other services to the website operator related to website usage and internet usage. The IP address transmitted by your browser as part of Google Analytics is not merged with any other data held by Google.

Browser plug-in

You can prevent cookies from being stored by selecting the apprpriate settings in your browser; however, we wish to point out that by doing so, you may not be able to use all the functions of this website to their full extent. In addition, you can prevent Google from collecting the data on your use of the website (including your IP address) generated by the cookie, and also prevent the processing of these data by Google by downloading and installing the available browser plug-in.

Objection to data collection

By clicking on the following link you can prevent the collection of data by Google Analytics. An opt-out cookie will be created, which will prevent the collection of any data when visiting this website in future.

Further information about the handling of user data in Google Analytics can be found here.

Facebook plug-in (Share button)

On the website of Mastersolution AG plug-ins of the social network "Facebook" are integrated. These plug-ins can be recognised by the Facebook logo or the "Share" button.

The Facebook plug-in creates a direct connection between the browser and the Facebook server, so that Facebook is informed when you visit this website with your IP address. If you are logged in with your Facebook account during your visit, the contents of this website can be linked to your profile. It should be noted that the operators of this website are not aware of either the content of the transmitted data or their use by Facebook.

Further information regarding the use of user data by Facebook can be found here.

If you do not want your visit to this website to be assigned to the account, then log out of your Facebook account before.

Twitter plug-in (Re Tweet button)

This website contains a plug-in from Twitter Inc., 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA.
If you use Twitter and especially the "Re-Tweet" function, Twitter will link your Twitter account to the websites you visit frequently. This will be announced to others users on Twitter, especially your followers. In this way, there is also a data transfer to Twitter.

Mastersolution AG, as provider of this website, is not informed by Twitter about the content of the transmitted data or the data usage.

Further information regarding the use of user data by Twitter can be found here.

You also have the option to change your privacy settings on Twitter in your account settings.

Google+ plug-in (Google+ button)

Our website contains the Google+1 button. Google+1 is a social network. This is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google +1 gives you the ability to personalise content on the web. However, Google will save information about the content you clicked on with +1. Google will also store information about your visit to the website you have viewed. Your +1 clicks can and will usually be included in your +1 profile and in other Google services, e.g. in the search results of the Google search engine, or otherwise used on pages on the Internet or Internet ads.

Google stores information about your activity on Google+1. To use the +1 button, you must create a public profile and profile name on Google. Google+1 and all Google services will use your profile name. Your identity behind the profile can be disclosed to all those users who are aware of your email address or have other information to identify you with.

Google uses the information you provide, according to its own data protection in accordance with its privacy policy. Google also compiles statistics of activities on Google+1. These may be published and shared with third parties.

SSL encryption

SSL encryption is used so that user data can not be read by third parties when transferring from form. The encrypted connection can be recognised by the lock symbol and "https://" in the address bar.

Right of information, erasure and blocking

At any time you have the right to free information about your personal data stored, their origin and recipient and the purpose of the data processing and the right to correct, block or erase such data. Should you have further questions of personal data, you can contact us at any time at the address provided in the imprint.