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Support

You need technical support?

You need technical support or have a question on the use of our products?

Free of charge online support

In order to receive support free of charge simply submit your request to us using the support form. For a targeted and fast support we request to fill in the data sheet as completely as possible. Our staff will process and answer your question immediately.

Support for our support contract customers

As customer with a valid support contract you can contact our support team directly. You can find the contact details in the contract documentation. For efficient and fast processing please let us have all the necessary technical data on the system and a description of the defect in advance. For this please also use, with your contract number as a reference the support form and attach - if possible - the support tool. One of staff will call you back (weekdays between 09:00 and 17:00).